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At Addiction Pet Foods, we're committed to providing high-quality pet food products and exceptional service. To ensure that your orders are delivered in a cost-effective manner, we offer shipping options for our customers. Please read the following information to learn more about our economy shipping policy:
Shipping Options: We offer standard and economy shipping via DHL, FedEx, UPS, USPS for eligible products. All orders will be shipped from our headquarters in Kent, WA within 2 business days of purchase. Please note that economy shipping may take longer to arrive than standard shipping options. Customers may choose from the following shipping options:
Economy Shipping: Delivery within 7-10 business days.
Standard Shipping: Delivery within 3-5 business days.
Shipping Rates: The shipping rates for economy shipping will vary based on the weight of the package and the shipping destination. Shipping rates will be calculated and displayed during checkout. Orders over $50 are eligible for free economy shipping.
Delivery Times: Please note that delivery times are estimated and are not guaranteed. Addiction Pet Foods is not responsible for any delays caused by shipping carriers or unforeseen circumstances such as weather conditions or natural disasters.
State Shipping Days: To ensure that our products arrive at their destinations in the best possible condition, we have established different shipping days for certain states. These shipping days are based on the estimated transit time to each state and may vary depending on the carrier used. Here are the estimated shipping days for each state:
Please note that these estimated shipping days are based on business days and exclude weekends and holidays. Delivery times may also vary based on the shipping carrier and the shipping option selected by the customer.
International Shipping: Currently, we only offer shipping within the United States. We do not offer international shipping.
Order Tracking: Once an order is shipped, customers will receive a confirmation email with tracking information. Customers may also log in to their account on our website to view order status and tracking information here.
Damaged or Lost Packages: Addiction Pet Foods is not responsible for any packages that are damaged or lost during transit. If a package is lost or damaged, customers should contact the shipping carrier to file a claim. However, we will do our best to assist customers in resolving any issues related to damaged or lost packages.
Returns and Refunds: Please read here for our returns and refund policy.
If you have any further questions or concerns, please do not hesitate to contact us at +1 206 336 3493 or email us at email@example.com. We are committed to providing our customers with the best possible service and are always happy to assist.